We provide complete motor and property claims process services for insurers, brokers, fleet & leasing companies, manufacturers and finance organisations. We also manage Service Plan and Warranty administration for manufacturers, and provide maintenance for fleets.
Our people, both directly employed and in our networks are experts in their field and are supported by specialist software.
Our business process services can be delivered as a complete suite, or on a service-by-service basis.
So, whether you need us to manage your claims and incidents, design, build and run a service programme, or simply take part of the managed repair process off your hands, we can help
We have deep sector knowledge and an acute awareness of the challenges facing the industry, from changes in customer behaviour to the acceleration and adoption of new channels and technologies.
All of our products have been designed solely for the insurance industry. They improve agility, provide flexibility, and give customers the experience they deserve.
We provide complete motor claims process services, fleet maintenance, and administration of Service Plans and Warranty. We do this for insurers, fleet & leasing companies and manufacturers, amongst others.
We offer a comprehensive range of property claims services that support the entire home insurance value chain to deliver peace of mind for customers and value for money for insurers.
We combine software, data and business process services to help all motor and property insurers get the most from their business opportunity.
Innovation Group has consistently delivered repair costs five per cent or more below industry benchmarks.
Innovation Group is responsible for ensuring that Toyota's reputation remains intact, and that customers are content.
As a challenger brand in the Australian car insurance market, we fight for new customers by presenting a superior value proposition based on combining lower cost car insurance policies with swift, dependable claims-service. Getting that right means we generate strong, loyal promoters within our customer base. Innovation Group helps us get it right.
Ian Mabbutt, Calliden’s Business Manager, Personal LinesInnovation Group has consistently delivered repair costs five per cent or more below industry benchmarks.
