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Emergency Tow and Roadside

Vehicle emergencies are not only stressful, they’re potentially dangerous to the driver and any passengers, as well as other motorists, especially if a vehicle stalls in the dead of night. With Emergency Tow and Roadside services, your policyholders will receive the roadside assistance they need, the moment they need it

Innovation Auto has a nationwide network of tow and roadside service facilities and vendors ready to respond to driver emergencies, anywhere in the country, at any time of the day or night. Our Emergency Tow and Roadside services offer best-in-class response times for all types of personal or commercial vehicles, with fully redundant Customer Contact Centers offering help in English, Spanish and French, by phone and email.

Our main focus is to reach your drivers quickly, ensure their safety and minimize downtime. With every emergency roadside service call, our customer service representatives follow through and continue to maintain contact when necessary, or if a dangerous situation has been identified.

With our nationwide network, your drivers can expect prompt and accurate service:

  • Towing
  • Jump-starts and battery assistance
  • Flat tire repair and replacement
  • Mechanical breakdown assistance
  • Gas, oil, fluid or water delivery
  • Lock-out service
  • Emergency cash assistance

Temporary vehicle replacement


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