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Managed Repair

For your policyholders, you want more than just a cross-country network of repair shops — you want repair facilities and a support team committed to delivering a premium customer experience on your behalf. That’s where Innovation Group Ltd excels in providing outsourced managed repair facilities.

We offer a fully managed, nationwide, direct repair program. The Innovation Managed Repair Network (IMRN™) is our backbone —  a network of over 2,500 shops that meet strict guidelines for facilities, equipment and training, as well as performance goals for customer service, cycle time, quality estimating and repairs. As an alternative, we also have relationships with over 26,000 out-of-network body shops across the continent.

Innovation Group has the systems and people to make the whole process easy and stress-free. With 100% desk review and negotiation, and an industry-leading technology solutions platform, we can improve your cycle times, lower replacement rental costs, and eliminate an average of 5%-15% in cost leakage on all estimates.

 

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