“We conducted extensive due diligence looking for a new claims system. We chose Innovation Group due to a combination of their experience in claims processing, the quality of the Insurer WORKS solution, and their willingness to work with us to provide the functionality we need to efficiently process claims. We have found their team to be very professional and organized with a corporate culture which includes very mature management processes.”
Director of Information Technology, Georgia Municipal Association (GMA)
“This has been a strong and positive year for our Group. We have worked hard to deliver significant growth in both revenue and profit,” said Andrew Roberts, Group CEO, Innovation Group.
The Innovation Group plc (Innovation Group) today announced the company has been listed as a sample vendor in Gartner’s “Hype Cycle for P&C Insurance, 2012” published by Kimberly Harris-Ferrante on July 27, 2012.
Innovation Group today released a new version of Insurer Analytics, the business analytics component of the Innovation Insurer suite. The new release includes major enhancements for policy analysis, advanced insurance analytics, usability and extract / transform / load (ETL) process.
Innovation Group is pleased to announce Pronto Insurance (Pronto) has selected Innovation Group's Innovation Insurer Suite to replace the company's existing legacy system and to provide a platform for future plans.
Innovation Group and TeleDesk announced today that they will be joining forces to become one of the most complete independent service providers in the Belgian market for 24x7 assistance, telemarketing, claims, accident and repair management for insurers, brokers, corporate fleets and leasing companies.
The Innovation Group plc (Innovation Group), a global provider of business process outsourcing (BPO) and software solutions to the insurance, fleet, automotive and property industries, today announced the company's Insurer Claims and Innovation Auto solutions have been recognised with 2012 Insurance IT RAVE Awards.
The Innovation Group plc (Innovation Group), a global provider of business process outsourcing (BPO) and software solutions to the insurance, fleet, automotive and property industries, today announced Fidelity National Title Group (FNTG) successfully implemented Insurer Analytics as part of phase one of the company's strategic initiative to automate and digitise the claims process in less than three months.
The Innovation Group plc (Innovation Group), a global provider of business process outsourcing (BPO) and software solutions to the insurance, fleet, automotive and property industries, is pleased to announce the re-validation of Innovation Insurer software for the IBM Insurance Industry Framework.
Innovation Group is pleased to congratulate Courtesy Insurance Company (Courtesy), part of JM&A Group, and a subsidiary of JM Family Enterprises Inc., for their recognition by Celent, a financial services technology research and advisory firm, as a "Model Insurer" for their effective use of technology.
The Australian arm of Chubb and another Australian-based insurance company have selected Innovation Group's Innovation Insurer software system following a series of extensive evaluations.
The Innovation Group plc is pleased to announce the selection of Innovation Insurer by two market-leading insurers in Australia following extensive evaluation processes with the newly-enhanced Innovation Insurer.
The Innovation Group plc today announced Premier Prizm (Premier), an industry leading medical management services company, selected Insurer Analytics to strengthen the foundation of their service offering.
Celent awards the vendor for software solutions in four categores.
Innovation Group announced the company's Insurer Policy solution has been recognised as a leading solution with four XCelent awards in Celent's new reports, "Policy Management System Vendors: North American Personal P/C Insurance 2011 and North American Commerical P/C Insurance 2011."
Innovation Group has announced the signing of a major contract with RBS Insurance ('RBSI'), a leading UK insurer.
The Innovation Group plc (Innovation Group), a global provider of business process outsourcing (BPO) and software solutions to the insurance, fleet, automotive and property industries, today announced the company has been listed as a sample vendor in Gartner's 2011 Hype Cycle for P&C Insurance published by Kimberly Harris-Ferrante on July 26, 2011.
Innovation Group is pleased to announce Fidelity National Title Group, Inc. (FNTG), the largest U.S. title insurance provider, selected Innovation Group's Insurer Claims and Insurer Analytics following an extensive evaluation process and in-depth PoC with the newly-enhanced components of Innovation Insurer. FNTG's parent company is listed on the NYSE and had approximately $5 billion in revenues in 2010.
Selection Strengthens AFR's Claim Service and Coverage for their Customers
Innovation Group has announced a new version of its enterprise software for the global insurance market at the Acord Loma Insurance Systems Forum in San Diego.
Strategic partnership enables Innovation Group’s managed repair network of auto body shops to enhance customer service and self-service options with real-time estimates through utilising cutting-edge Instant Estimator technology
Ford of Britain and Innovation Group have announced a three-year contract to develop and deploy outsourced accident management and repair services for all owners of new and used Ford vehicles in the UK.
The Innovation Group plc (Innovation Group),today announced the company's Insurer Claims solution has been recognised with a 2011 Insurance IT RAVE Award.
The Innovation Group plc (Innovation Group), a global provider of business process outsourcing and software solutions to the insurance, fleet, automotive and property industries, today announced that Clear Data Strategies (CDS) will be the exclusive reseller of Insurer Pyramid, a workers' compensation solution suite.
Innovation Group has been selected by Tesco Cars (www. tescocars.com) to provide an outsourced maintenance and repair service for customers of the new online vehicle sales service in the UK.
Innovation Group announced their contribution to the ACORD Framework helping to expand the model to support additional business capabilities for the insurance value chain.
Thirty year legacy systems have a hard time meeting the needs of the a 21st century property/casualty insurer - in this case Mountain West Farm Bureau Insurance.
Insurers' need for cost savings and business transformation is driving many to look for specialised, long-term relationships in a maturing BPO space.
Innovation Group's Insurer Claims lauded for an impressive upgrade in usability and configurability and success with BPO and SaaS delivery.
Change. It's constant. But the last few years have seen unprecedented, unpredictable and uncontrollable change in the insurance market.
...history has seen many tipping points, which have offered opportunities to use technology, thereby creating leaps in innovation and transformation. It is easy to believe that another “tipping point” is underway today.
Over the last four decades, outsourcing has morphed as business models evolved, technology advanced and competition for resources and expertise expanded.
Denise Garth, Vice President Global Industry Affairs, Innovation Group, looks at the emergence of consumerisation in the insurance industry which requires innovation, and says that companies must embrace technology to unleash innovation.
The implementation is the first of several parallel efforts to implement its Innovation Insurer components, including Insurer Policy and Insurer Clams, for WCSI's customer, Mountain West Farm Bureau.
Leading, innovative insurers have changed their views of vendors from a tactical to strategic focus due to vendors’ impact on the organisation and recognition that they are an extension of the insurer, enabling, creating new requirements as well as opportunities for innovation and collaboration.
For the P&C insurance segment, auto insurance continues to be a significant portion of a company’s portfolio, as well as a growing and highly competitive product. With over one billion vehicles on the planet today, a projection of this doubling in the next two decades, increased safety and security requirements, oil/gas prices, environmental and government requirements, the days of a simple auto insurance product are long gone.
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Business Process Services
What We Do
We enable business transformation for more than 800 insurers, banks, fleet, leasing and automotive companies across the globe with business process outsourcing, software, and world-class expertise.We generate cost savings and reduce risk while providing continuous innovation, business agility and enhanced levels of customer satisfaction.
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