• 01 Nov
    2008
    RE-LOOKING PPPS AND THE SERVICE DELIVERY CHALLENGE
    Source: Innovation Group
    Service delivery has been one of the key words of 2008, especially in the context of the country's ongoing political developments. Whether you're a member of government, a business person or simply a citizen, the ability of government to roll our more effective and comprehensive social services is an issue of crucial importance in South Africa.
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  • 01 Nov
    2008
    CONSUMER TRUST IS THE BIG ISSUE
    Source: Innovation Group
    Shortly before the bottom actually fell out of the global financial system, the New York Times ran a lovely article on how America's banks had been selling the idea of credit to consumers over the last decade.
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  • 08 Oct
    2008
    BLITZ ON DODGY INSURANCE CLAIMS
    Source: RAC
    Psychological interviewing techniques are used by the Group to detect and cross-examine potentially fraudulent claims.
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  • 08 Oct
    2008
    NO PAYOUT ON SUSPICIOUS CLAIMS
    Source: autonetinsurance.co.uk
    More than a third of suspicious motor and household insurance claims are either rejected or withdrawn after cross examination, according to new figures.
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  • 07 Oct
    2008
    THIRD OF SUSPICIOUS CLAIMS ARE REJECTED BY INSURERS
    Source: Shropshire Star
    More than a third of suspicious motor and household insurance claims are either rejected or withdrawn after investigation, figures showed today.
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  • 01 Oct
    2008
    THE SIGNIFICANT POSITIVE IMPACT ON PROFITS THAT CAN BE REALISED BY THE VIRTUAL INSURANCE COMPANY
    Author: Robert Gee | Event: AIR CIO Summit
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