By providing a solution for managing, controlling and connecting the entire claims process, Insurer Claims offers significant potential for reducing the burden of the insurance sector’s biggest single cost.
Insurer Claims is a complete, browser based, claims management solution, covering first notice of loss through assessment and assignment, case management, recoveries and settlement, even incorporating the management of any supplier network (repair shops, legal agents, medical specialists and so on).
Our Claims solutions have been successfully deployed with carriers of all sizes in the UK, Continental Europe, North America, South Africa and Australia. Our solutions are used by our own staff to process more than 4 million claims annually.
Across the whole process, the solution automates complex tasks involving multiple users, sharing information in real-time so each claim is handled more efficiently.
Key Benefits
- Reduces direct and indirect costs throughout the claims cycle. Given that 70-80% of insurers expenses are claims related, even single digit gains can translate into large sums
- Ensures ‘right first time’ processing, further driving out costs, reducing cycle times and creating innovative processes to enhance the customer relationship
- Improves customer choice by integrating wireless channels
- Increases the productivity of Brokers, Agents and other Handlers in expediting claim cycles
Delivers further savings by automating the identification of potential fraud or subrogation opportunities, delivering them to your specialist teams as they arise.
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| Insurer Claims Brochure |