Today’s consumers are digitally dexterous and socially savvy, and they expect their insurer to be too. A seamless, real-time, multi-channel offering is now a baseline for good customer experience, according to Innovation Group’s ‘Future Now Report – UK Motor.’
Our clients include insurers, fleet & leasing companies, manufacturers and finance organisations.
We are a Future Ready software and services company, helping to manage four million incidents a year across the world on behalf of our customers.
This new report from the Innovation Group UK Property Division explores the challenges and opportunities in the property claims sector during the next few years. The onset of technology, already well-established in motor claims, is now beginning to alter traditional property claims management practices and procedures.
And by strategically focusing on optimum claims costs, operational efficiency and expectation beating Consumer service, we’ll make sure your business is Future Ready and get you to market faster and with minimal operating expenses.
We’ll also make sure all participants in the claims cycle have complete visibility of what’s happening at every stage of the process, 24/7, and on any device.
And because our people are highly trained and experienced, we can simultaneously deliver industry–leading revenue to your business and reduce the costs of non-fault claims in the market.
Innovation Group has consistently delivered repair costs five per cent or more, below industry benchmarks