North America
Workers’ Compensation Insurance is unique. It offers compensation medical care for employees who are injured or killed in the course of employment. This is offered in exchange for mandatory relinquishment of the employee’s right to sue his or her employer. While plans differ between jurisdictions, provision is made for weekly payments in place of wages, functioning as a form of disability insurance. For economic loss, reimbursement or payment of medical and like expenses, it functions as a form of health insurance. It also functions as a form of life insurance with benefits payable to dependents of workers killed during employment.

Today, workers’ compensation costs, particularly for claims, are continuing to escalate. Regulatory requirements are increasing. In addition, research shows that the faster an insurance company receives the ‘first notice of injury’ and can initiate medical treatment, the faster the injured worker recuperates and returns to work and the less likely they are to seek legal support for a claim.

Studies indicate that speeding up the first notice and claims process through automation can have a significant and positive impact. However, insurance company staff resources and IT budgets are shrinking while their business systems are continuing to age and impact their ability to effectively respond to the changing market.

Innovation Group helps companies to successfully overcome these challenges while providing them with future agility. Our solutions provide a comprehensive approach to workers’ compensation, focusing on operational and innovative improvement to meet specific client needs.

Our unique combination of software, Insurer Pyramid and Insurer Analytics, and our business process services, First Notice of Injury, deliver advanced automated solutions to meet the immediate business needs plus the flexibility to expand and meet emerging new business demands.