
An Era of Disruption and Change.
Fierce, New Competition. New Products and Services. New Operating Models. Data, Lots of Data.
Innovation Group's expert services uniquely support the business of P&C insurance and fleet, providing a broad set of claims management solutions including:
- Innovation Insurance Services
- Innovation Supply Chain
- Innovation Fleet Services
Many insurance companies have focused on reducing operational expenses through cost cutting, and now stand unprepared for the fast-paced changes ripping through the market, placing them at a competitive disadvantage.
Innovation Group recognized this and provide broader claims value chain capabilities as business services, part of core claims processing improvement that helps insurers avoid leaving significant benefits un-captured, risking their competitive position. Our business expert services have been assessed and reviewed by industry analysts highlighting that our U.S. operations provide the broadest set of services for the industry.
Novarica 2011 BPO & Virtualized Company Report
Innovation Group has one of the largest independent repair networks in the U.S. for both auto and property, with over 2500 managed auto repair shops, over 25,000 non-network shops and nearly 1000 property contracts throughout the U.S., providing unprecedented access and scale.
Our business expert services can be deployed on a modular or ‘end-to-end’ basis, enabling a high degree of flexibility in customer delivery. Customers can deploy these on a ‘full-service’ or ‘service-by-service’ basis, ensuring that services complement your in-house capability.
| Innovation Insurance Services | Innovation Supply Chain | Innovation Fleet Services |
|---|---|---|
| Innnovation Group provides services uniquely designed to support P&C insurers for claims. Our services include: Innovation First Notice, Innovation Auto and Innovation Property. | Innovation Group manages a broad set of vendors to provide a robust and efficient supply chain to maximize quality, priority, scale and value while minimizing cost for the claims process. This includes our industry leading managed repair networks for auto and property. | Innovation Group provides a fully integrated program to manage fleets, particulary for accidents which are time-consuming and costly. |


In 2011, we processed over 6 million claims. We know claims.